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Trusted Play GuideEditorial Desk · Great Britain
Regulated gambling · Great Britain

Understanding regulated online gambling in Great Britain

Independent information about licensed operators, regulatory standards and responsible gambling resources.

By Trusted Play Guide Editorial DeskRegister checked 5 operators covered

Our editorial aim

A reference, not a recommendation engine

Trusted Play Guide sets out what can be checked about online gambling operators in Great Britain: who holds the licence, what it covers and where to find help. We publish only what we have verified, with the source and the date of each check.

We are not a bookmaker, casino or payment service. We do not accept bets, deposits or payments, we do not register players and we are not part of any regulator. Read our methodology.

  • Checked at sourceLicence details come from the Gambling Commission public register, with the date of our check.
  • Sourced and datedTerms, safer gambling tools and support details come from each operator’s own website, with a link to the page we read.
  • No rankings, no reviewsOperators are listed alphabetically. We publish no user reviews and no numerical scores.
Operator directory

Operators with active licences on the register

Five operators, listed alphabetically. The order is not a ranking. For each one we show the licensee named on the Gambling Commission public register, the remote activities its licences cover, and the domain and trading name the business has declared.

One licensee behind all five brands. On 12 November 2026 all five websites were listed on the register under the same business, Skill On Net Limited (account 39326). Its remote licences cover casino, bingo, gambling software and betting on virtual events. They do not include betting on real events such as sport, so none of these brands is a sports bookmaker. Whichever brand you choose, your contract is with the same licensee. The five websites also publish the same terms and conditions (8-UK-N), bonus policy (128-UK-N) and responsible gambling policy (12-UK-N); only the customer support channels differ.

44Aces

Licensee active on register · checked
  • Casino
  • Bingo
  • Virtual-event betting
  • Gambling software

44Aces is listed on the Gambling Commission public register under Skill On Net Limited, which holds remote licences for casino, bingo, gambling software and virtual-event betting. All five brands in this directory have the same operator and use the same terms, bonus policy and responsible gambling policy.

Licensee
Skill On Net Limited — account 39326
Remote Bingo; Remote Casino; Remote Gambling Software; Remote General Betting Standard – Virtual Event. Head office: Cyprus. Status: active.
Domain on register
www.44aces.com — listed as active.
Trading name
Trading name “44aces” listed as active.

Editorial assessment

Licence status
The licensee’s remote licences were shown as active, and www.44aces.com was listed under it, on the Gambling Commission public register on 12 November 2026.
Terms
  • Terms and conditions version 8-UK-N, last updated 27 January 2026.
  • Withdrawals: the operator aims to process them within a few hours; wins of £5,000 or more and jackpots may take longer.
  • Withdrawal fees: none for cards or e-wallets; wire transfers cost £10 (free above £500) and have a £50 minimum.
  • Age and identity: registration details are checked before you can deposit or play; if the automatic check fails, ID and a recent utility bill are required first.
  • Inactive accounts: a £5 monthly fee applies after 12 months without activity.
  • Bonus Policy 128-UK-N, last updated 18 November 2025.
  • Complaints: escalation to a manager, with a decision within 96 hours; eCOGRA is named as the alternative dispute resolution provider.

Source: 44Aces terms · bonus policy · checked

Responsible gambling tools
  • Deposit limits; the strictest limit applies.
  • GAMSTOP self-exclusion scheme.
  • Account freeze (cooling-off) and self-exclusion, applying to accounts under the same licence.
  • Reality check reminders.
  • SafeMate and a self-assessment test.
  • Links to support organisations and the National Gambling Helpline, 0808 8020 133.

Source: 44Aces responsible gambling page (policy 12-UK-N) · checked

Support

Source: 44Aces support page · checked

The register notes that trading and domain names are supplied by the business and that the Commission cannot guarantee their accuracy. On 12 November 2026 the register recorded no regulatory actions for this licensee.

Visit the official 44Aces website 18+ · Affiliate link

Jackpotstar

Licensee active on register · checked
  • Casino
  • Bingo
  • Virtual-event betting
  • Gambling software

Jackpotstar is listed on the Gambling Commission public register under Skill On Net Limited, which holds remote licences for casino, bingo, gambling software and virtual-event betting. All five brands in this directory have the same operator and use the same terms, bonus policy and responsible gambling policy.

Licensee
Skill On Net Limited — account 39326
Remote Bingo; Remote Casino; Remote Gambling Software; Remote General Betting Standard – Virtual Event. Head office: Cyprus. Status: active.
Domain on register
jackpotstar.com — listed as active.
Trading name
The domain is listed as active, but no matching trading name appears on the licensee’s trading-names list.

Editorial assessment

Licence status
The licensee’s remote licences were shown as active, and jackpotstar.com was listed under it, on the Gambling Commission public register on 12 November 2026.
Terms
  • Terms and conditions version 8-UK-N, last updated 27 January 2026.
  • Withdrawals: the operator aims to process them within a few hours; wins of £5,000 or more and jackpots may take longer.
  • Withdrawal fees: none for cards or e-wallets; wire transfers cost £10 (free above £500) and have a £50 minimum.
  • Age and identity: registration details are checked before you can deposit or play; if the automatic check fails, ID and a recent utility bill are required first.
  • Inactive accounts: a £5 monthly fee applies after 12 months without activity.
  • Bonus Policy 128-UK-N (last updated 18 November 2025): 10x wagering on casino bonuses and free-spin winnings unless an offer states otherwise; while wagering, the maximum stake is 10% of the bonus (minimum £0.10) or £5, whichever is lower.
  • Complaints: escalation to a manager, with a decision within 96 hours; eCOGRA is named as the alternative dispute resolution provider.

Source: Jackpotstar terms · bonus policy · checked

Responsible gambling tools
  • Deposit limits (daily, weekly or monthly); the strictest limit applies.
  • GAMSTOP self-exclusion scheme.
  • Account freeze (cooling-off) for 24 hours or 1–6 weeks.
  • Self-exclusion for a minimum of 6 months (180 days), extendable up to 5 years through support; it applies to all accounts under the same licence.
  • Reality check reminders.
  • SafeMate: six months of spending, winnings and time statistics, with a risk score and alerts.
  • Self-assessment test.
  • Links to support organisations and the National Gambling Helpline, 0808 8020 133.

Source: Jackpotstar responsible gambling page (policy 12-UK-N) · checked

Support

Source: Jackpotstar support page · checked

The register notes that trading and domain names are supplied by the business and that the Commission cannot guarantee their accuracy. On 12 November 2026 the register recorded no regulatory actions for this licensee.

Visit the official Jackpotstar website 18+ · Affiliate link

Prime Scratch Cards

Licensee active on register · checked
  • Casino
  • Bingo
  • Virtual-event betting
  • Gambling software

Prime Scratch Cards is listed on the Gambling Commission public register under Skill On Net Limited, which holds remote licences for casino, bingo, gambling software and virtual-event betting. All five brands in this directory have the same operator and use the same terms, bonus policy and responsible gambling policy.

Licensee
Skill On Net Limited — account 39326
Remote Bingo; Remote Casino; Remote Gambling Software; Remote General Betting Standard – Virtual Event. Head office: Cyprus. Status: active.
Domain on register
primescratchcards.co.uk — listed as active.
Trading name
Trading name “primescratchcards” listed as active.

Editorial assessment

Licence status
The licensee’s remote licences were shown as active, and primescratchcards.co.uk was listed under it, on the Gambling Commission public register on 12 November 2026.
Terms
  • Terms and conditions version 8-UK-N, last updated 27 January 2026.
  • Withdrawals: the operator aims to process them within a few hours; wins of £5,000 or more and jackpots may take longer.
  • Withdrawal fees: none for cards or e-wallets; wire transfers cost £10 (free above £500) and have a £50 minimum.
  • Age and identity: registration details are checked before you can deposit or play; if the automatic check fails, ID and a recent utility bill are required first.
  • Inactive accounts: a £5 monthly fee applies after 12 months without activity.
  • Bonus Policy 128-UK-N (last updated 18 November 2025): 10x wagering on casino bonuses and free-spin winnings unless an offer states otherwise; while wagering, the maximum stake is 10% of the bonus (minimum £0.10) or £5, whichever is lower.
  • Complaints: escalation to a manager, with a decision within 96 hours; eCOGRA is named as the alternative dispute resolution provider.

Source: Prime Scratch Cards terms · bonus policy · checked

Responsible gambling tools
  • Deposit limits (daily, weekly or monthly); the strictest limit applies.
  • GAMSTOP self-exclusion scheme.
  • Account freeze (cooling-off) for 24 hours or 1–6 weeks.
  • Self-exclusion for a minimum of 6 months (180 days), extendable up to 5 years through support; it applies to all accounts under the same licence.
  • Reality check reminders.
  • SafeMate: six months of spending, winnings and time statistics, with a risk score and alerts.
  • Self-assessment test.
  • Links to support organisations and the National Gambling Helpline, 0808 8020 133.

Source: Prime Scratch Cards responsible gambling page (policy 12-UK-N) · checked

Support

Source: Prime Scratch Cards support page · checked

The register notes that trading and domain names are supplied by the business and that the Commission cannot guarantee their accuracy. On 12 November 2026 the register recorded no regulatory actions for this licensee.

Visit the official Prime Scratch Cards website 18+ · Affiliate link

Prime Slots

Licensee active on register · checked
  • Casino
  • Bingo
  • Virtual-event betting
  • Gambling software

Prime Slots is listed on the Gambling Commission public register under Skill On Net Limited, which holds remote licences for casino, bingo, gambling software and virtual-event betting. All five brands in this directory have the same operator and use the same terms, bonus policy and responsible gambling policy.

Licensee
Skill On Net Limited — account 39326
Remote Bingo; Remote Casino; Remote Gambling Software; Remote General Betting Standard – Virtual Event. Head office: Cyprus. Status: active.
Domain on register
primeslots.co.uk — listed as active.
Trading name
Trading name “primeslots” listed as active.

Editorial assessment

Licence status
The licensee’s remote licences were shown as active, and primeslots.co.uk was listed under it, on the Gambling Commission public register on 12 November 2026.
Terms
  • Terms and conditions version 8-UK-N, last updated 27 January 2026.
  • Withdrawals: the operator aims to process them within a few hours; wins of £5,000 or more and jackpots may take longer.
  • Withdrawal fees: none for cards or e-wallets; wire transfers cost £10 (free above £500) and have a £50 minimum.
  • Age and identity: registration details are checked before you can deposit or play; if the automatic check fails, ID and a recent utility bill are required first.
  • Inactive accounts: a £5 monthly fee applies after 12 months without activity.
  • Bonus Policy 128-UK-N (last updated 18 November 2025): 10x wagering on casino bonuses and free-spin winnings unless an offer states otherwise; while wagering, the maximum stake is 10% of the bonus (minimum £0.10) or £5, whichever is lower.
  • Complaints: escalation to a manager, with a decision within 96 hours; eCOGRA is named as the alternative dispute resolution provider.

Source: Prime Slots terms · bonus policy · checked

Responsible gambling tools
  • Deposit limits (daily, weekly or monthly); the strictest limit applies.
  • GAMSTOP self-exclusion scheme.
  • Account freeze (cooling-off) for 24 hours or 1–6 weeks.
  • Self-exclusion for a minimum of 6 months (180 days), extendable up to 5 years through support; it applies to all accounts under the same licence.
  • Reality check reminders.
  • SafeMate: six months of spending, winnings and time statistics, with a risk score and alerts.
  • Self-assessment test.
  • Links to support organisations and the National Gambling Helpline, 0808 8020 133.

Source: Prime Slots responsible gambling page (policy 12-UK-N) · checked

Support

Source: Prime Slots support page · checked

The register notes that trading and domain names are supplied by the business and that the Commission cannot guarantee their accuracy. On 12 November 2026 the register recorded no regulatory actions for this licensee.

Visit the official Prime Slots website 18+ · Affiliate link

Spin Genie

Licensee active on register · checked
  • Casino
  • Bingo
  • Virtual-event betting
  • Gambling software

Spin Genie is listed on the Gambling Commission public register under Skill On Net Limited, which holds remote licences for casino, bingo, gambling software and virtual-event betting. All five brands in this directory have the same operator and use the same terms, bonus policy and responsible gambling policy.

Licensee
Skill On Net Limited — account 39326
Remote Bingo; Remote Casino; Remote Gambling Software; Remote General Betting Standard – Virtual Event. Head office: Cyprus. Status: active.
Domain on register
www.spingenie.com — listed as active.
Trading name
Trading name “spingenie” listed as active. The licensee also lists spingenie.co.uk.

Editorial assessment

Licence status
The licensee’s remote licences were shown as active, and www.spingenie.com was listed under it, on the Gambling Commission public register on 12 November 2026.
Terms
  • Terms and conditions version 8-UK-N, last updated 27 January 2026.
  • Withdrawals: the operator aims to process them within a few hours; wins of £5,000 or more and jackpots may take longer.
  • Withdrawal fees: none for cards or e-wallets; wire transfers cost £10 (free above £500) and have a £50 minimum.
  • Age and identity: registration details are checked before you can deposit or play; if the automatic check fails, ID and a recent utility bill are required first.
  • Inactive accounts: a £5 monthly fee applies after 12 months without activity.
  • Bonus Policy 128-UK-N (last updated 18 November 2025): 10x wagering on casino bonuses and free-spin winnings unless an offer states otherwise; while wagering, the maximum stake is 10% of the bonus (minimum £0.10) or £5, whichever is lower.
  • Complaints: escalation to a manager, with a decision within 96 hours; eCOGRA is named as the alternative dispute resolution provider.

Source: Spin Genie terms · bonus policy · checked

Responsible gambling tools
  • Deposit limits (daily, weekly or monthly); the strictest limit applies.
  • GAMSTOP self-exclusion scheme.
  • Account freeze (cooling-off) for 24 hours or 1–6 weeks.
  • Self-exclusion for a minimum of 6 months (180 days), extendable up to 5 years through support; it applies to all accounts under the same licence.
  • Reality check reminders.
  • SafeMate: six months of spending, winnings and time statistics, with a risk score and alerts.
  • Self-assessment test.
  • Links to support organisations and the National Gambling Helpline, 0808 8020 133.

Source: Spin Genie responsible gambling page (policy 12-UK-N) · checked

Support

Source: Spin Genie support page · checked

The register notes that trading and domain names are supplied by the business and that the Commission cannot guarantee their accuracy. On 12 November 2026 the register recorded no regulatory actions for this licensee.

Visit the official Spin Genie website 18+ · Affiliate link
The regulator

About the Gambling Commission

The Gambling Commission regulates gambling in Great Britain (England, Scotland and Wales) under the Gambling Act 2005. A business offering remote gambling to consumers in Great Britain needs an operating licence from the Commission.

Great Britain and the UK. The Commission’s licensing remit covers Great Britain. Northern Ireland has its own separate gambling legislation, so this guide does not describe the position there.

Visit the Gambling Commission website

How to check a licence yourself

  1. Open the Commission’s business register search.
  2. Search by business name, trading name, domain name or account number.
  3. Check that the licence status is active and that it covers the activity you are interested in, such as casino or betting.
  4. Check that the website address you are using appears in the entry’s domain list.
  5. Read the regulatory sanctions tab, if there is one.

Reading the register

Remote
Gambling offered online or by phone, rather than in premises.
Casino
Casino-style games played online, such as slots and table games.
Bingo
Online bingo games.
General Betting Standard – Virtual Event
Fixed-odds betting on computer-generated (virtual) events rather than real sport.
Gambling Software
Making, supplying or adapting the software used for gambling.

If something goes wrong

Complain to the operator first. If the complaint is not resolved, licensed operators must give you access to an approved alternative dispute resolution (ADR) provider. The Commission explains the process in its guide to complaining about a gambling business.

Comparison

Register details side by side

The table compares register details and the support channels listed on each operator’s website. Terms, bonus policy and responsible gambling policy are the same for all five brands.

Source: Gambling Commission public register, checked 12 November 2026. Operators listed alphabetically. Remote licence activities of the licensee: Remote Bingo; Remote Casino; Remote Gambling Software; Remote General Betting Standard – Virtual Event.
Operator Licensee Account no. Domain on register Trading name on register Register status Support channels
44Aces Skill On Net Limited 39326 www.44aces.com 44aces Active Email only
Jackpotstar Skill On Net Limited 39326 jackpotstar.com Not listed Active Email; live chat 06:00–00:00
Prime Scratch Cards Skill On Net Limited 39326 primescratchcards.co.uk primescratchcards Active Email; live chat 06:00–00:00 GMT
Prime Slots Skill On Net Limited 39326 primeslots.co.uk primeslots Active Email; live chat 06:00–00:00 GMT
Spin Genie Skill On Net Limited 39326 www.spingenie.com spingenie Active Email; live chat 06:00–00:00 GMT
Responsible gambling

Gambling should never feel like a way to make money

Set a budget you can afford to lose and a time limit before you start. Never chase losses. If gambling stops being enjoyable, or you feel you need to hide it, it is time to pause and talk to someone.

Read our responsible gambling guide