Purpose of the guide
Trusted Play Guide is an independent information resource on regulated online gambling in Great Britain. We gather in one place the details that adults can check for themselves: who holds a licence, what activities it covers, which website addresses it lists, and where to find help.
We are not a gambling operator, a bookmaker or a payment service. We do not accept bets, deposits or payments, register players or handle financial transactions. We are not a regulator or a public body, and we are not affiliated with the Gambling Commission.
Editorial independence
Our editorial desk decides which operators appear, how they are described and what status they are given. Commercial partners cannot buy inclusion, a position in a list or a change to an assessment. Operators are listed alphabetically, and the order is not a ranking.
We do not publish user reviews, customer numbers, survey results or numerical scores.
Verification methodology
We only publish information verified on the official source — the Gambling Commission public register for licences and the operator’s official website for terms, safer gambling tools and support — with its source and the date it was checked.
Assessment criteria
Each operator entry covers four criteria.
| Criterion | What we report | Source |
|---|---|---|
| Licence status | Licensee, licence activities, status, domain and trading name | Gambling Commission public register |
| Terms | Version of the terms, withdrawal times and fees, age and identity checks, inactive-account fees, bonus wagering rules, complaints route | Operator’s terms and conditions and bonus policy |
| Responsible gambling tools | Deposit limits, account freeze, self-exclusion, GAMSTOP, reality checks and other tools | Operator’s responsible gambling page |
| Support | Contact channels and live chat hours | Operator’s support or contact page |
Corrections policy
If you think something on this site is inaccurate or out of date, please tell us through the contact page. Please include the page address and, if possible, a link to an official source.
- We aim to review correction requests within 10 working days.
- If a licence status changes, we update or remove the operator entry and record the new check date.
- We note significant corrections at the end of the page concerned.
Affiliate declaration
This site may receive a commission when visitors follow links to operator websites. Commercial relationships do not influence editorial selection, licence checks or the informational content of our pages. Links that may earn a commission are marked “Affiliate link” and tagged rel="sponsored".
The editorial desk
The guide is produced by the Trusted Play Guide Editorial Desk. Desk roles are signed with editorial pseudonyms. A pseudonym does not imply any professional qualification, and no member of the desk is presented as a certified legal, financial or clinical expert.
- E. HarcourtEditorial pseudonym · Desk editor: page structure, wording and corrections.
- T. PenroseEditorial pseudonym · Register checks: licence look-ups and check dates.
The regulator
Gambling in Great Britain is regulated by the Gambling Commission. For official information, licence checks and complaints guidance, go directly to gamblingcommission.gov.uk (opens in a new tab). Northern Ireland has its own separate gambling legislation.